Shipping

We ship within Europe exclusively with DHL. Outside Europe with UPS Express or DHL Express.

Shipping is processed daily between 7.00 am and 12.00 pm. All orders paid for before 12.00 noon are processed on the same day.

As soon as the parcel has been scanned by DHL on collection, you will find the tracking number in the customer area.

Return

We grant a 30-day right of return on all BIOGETA® products. In other words, if you are not satisfied, simply send the goods back to us and you will receive a full refund!

Please use the following address for returns:

BIOGETA® Shipping
Main street 21
35088 Battenberg
Germany

Bank details

Alternawol eG
DE21 4606 2817 0102 3191 00GENODEM1SMA
Volksbank Sauerland

Paypal

paypal.me/alternawol