Shipping & Returns
Shipping
We ship our products worldwide quickly, securely, and reliably from our fulfillment center in Dubai, United Arab Emirates.
- International Shipping: DHL Express or FedEx
Orders are processed on business days between 7:00 AM and 12:00 PM (GST / Dubai time) and prepared for shipment as quickly as possible.
Once your order has been handed over to the carrier, you will receive a shipping confirmation email including your tracking number. You can also view your tracking information at any time in your customer account.Shipping Costs
- Flat Rate Worldwide:USD 25
- Free Shipping on all orders over USD 500
Customs, Duties & Taxes
As all international orders are shipped from Dubai, United Arab Emirates, your shipment may be subject to customs duties, import taxes, VAT/GST, or other local charges, depending on your country’s import regulations.
These charges are not included in your order total and are the responsibility of the recipient. BIOGETA® has no control over these fees and cannot predict their amount, as they are determined by the customs authorities of the destination country.
We recommend checking your country’s import regulations before placing your order.
Returns & 30-Day Money-Back Guarantee
We want you to try BIOGETA® products completely risk-free.
That’s why we offer a 30-day return policy on all BIOGETA® products.If you are not completely satisfied with your purchase, simply return the product within 30 days of delivery.
Once we have received and inspected the returned item(s), we will refund the full purchase price using your original payment method.
Please note that return shipping costs are the responsibility of the customer.
Return Address
BIOGETA LLC-FZHome Office DubaiWadi Al Safa 5Hacienda CH 7, Villa 32DubaiUnited Arab Emirates